It is our goal here at Capefish to make sure your shopping experience is a memorable one. We stand by our products and the merchandise we sell. If you find a defect or issue with the merchandise please inform us immediately. Customer satisfaction is our primary goal, however we must also adhere to a consistent return policy. Capefish offers a 14 day return policy on all items that are unused and in new condition. Simply return your item to us, as it was, when you bought it, with a copy of your receipt, for an exchange or store credit. . All items sold on sale are final. All refunds will be for store credit only. We do not offer returns, refunds or exchanges after the 14 day window. We appreciate your business, and we thank you for your continued support.